Showing posts with label solutions. Show all posts
Showing posts with label solutions. Show all posts

December 26, 2008

Today's Lesson: Email Urgency

Scenario:
An email is received requesting "something" to be done ASAP. You have several "Top Priority" issues that you are trying to complete already for a top executive. The email has some urgent warning signs in it though...


Background:
Sender usually specifies a time frame/deadline.
The "something" is not typically due for 3 more days. The sender is from Operations, you are Corporate in a different time zone, so reaching them is not exactly convenient.

What should be done?
Well, thankfully, it wasn't me in this scenario! The person who did receive this email did a brief follow-up, received no response, and put it on their "mid-priority" list. Which apparently was definitely NOT the correct course of action.

The Lesson:
When in doubt, you need to follow up to get all the facts and clarification on the level of urgency, and stay on it like your kid brother during summer break.







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April 19, 2008

Take Responsibilty

Do “bad things” happen in your life? I’m sure they do. What is your first reaction when they happen (hopefully not all at the same time)?

Complaining?

Blaming others?

Accountability

You must take the responsible for whatever things that happen to you. (Both good and bad)

Most people prefer to blame others because that’s the easier way to get out of troubles but on the other side of the coin, it keeps them from being a successful person.

Picture this. If a thief broke into someone’s house and when he (let’s assume that he’s a male) find that out, he gone mad, curse the thief, blame the policemen and the security guard.

Think of this for a moment. Will that help him at all? Yes, it probably makes him feel good but it would not help him to prevent the thief from breaking in for the second time in the future.

That’s what I mean of killing the success by not taking a proper responsibility.

Not only you should not blame others or push the responsibility to others but you should not feel bad of yourself too.

Why?

It’s because, that won’t solve the problem, help you to grow or accelerate you to success either.

The responsible thing to do is identify the problem and rectify it such as install a better alarm and security system.

That may be a smarter move to take. Why?

Because, if you take it as a lesson, you will learn more things and become more mature.

Find the original article here

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